General Questions
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How can I increase the amount of chips I own?
You can get chips in several ways:1. By purchasing chips from the game store.2. By playing and winning games.3. By taking your daily bonuses...
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How do I give chips / VIP to a friend?
To offer chips, a VIP membership or diamonds to another player,1. Go to their profile by clicking on their profile picture.2. Click on the "...
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How to use private chat?
Private chat is a privilege enjoyed by VIP users.- In order to be able to start a discussion in person with someone, you must have VIP statu...
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Where can I check my personal messages?
Private chat is accessible from the Icon in the upper right corner of the platform as shown in the picture:When you select it, a new window ...
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What are the gifts for?
If you want to send a gift to another player, keep in mind that the animated gifts have only visual value. They do not add up to the player'...
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What are the leaderboards based on?
In Masino Games there are 3 types of leaderboards.- "Highest Earners" leaderboard takes into account how many chips you have won from playin...
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Where can I check my notifications?
Notifications are accessible from the Icon in the upper right corner of the platform as shown in the picture:When you select it, a new windo...
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How do I send a message to a friend?
To send a message to a user, you must be a VIP user and have level 3.If you meet these two requirements, you can send a message by following...
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Can I transfer chips from my account to another user?
At Masino Games, it is not possible to transfer chips from the personal balance to another user's balance. If you wish to donate chips to an...
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What is a global chat?
Global chat - this is the place where all users who have 3th level can hold discussions. In the global chat you can moderate your topic: Del...
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Why can't I write in global chat topics?
There are four cases in which you cannot write in the global chat:1. You don't have 3th level.Only users with 3th level can write in the glo...
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How can I kick a user off my topic in the global chat?
In order to kick out a user of your topic, you can use the " Block button”, which is visible under each message in the global chat. This but...
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How to invite a friend to my table while in a game?
You are now able to invite friends to the table while you are playing. When a space becomes available, click on it and invite a favourite pl...
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