Account access
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I entered as a guest on my mobile device, but now my account is missing.
Once you enter as guest player in Masino Games the account that is created is connected to the ID of your mobile device. If this ID num...
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How do I know if I logged in with the wrong account?
In case you logged out of your account and came back, but the things you had (level, chips, VIP, cards, etc.) have changed or disappeared, i...
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How do I delete my account?
If you want your account to be deleted, you need to write to us at privacy@casinomasino.com from the email with which you have registered in...
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What logging methods are available?
You can use several login methods for Masino Games:1. With your Facebook.2. With your Google account.3. With your Email.4. As a guest (unreg...
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Add login method: How can I add another login method to my account?
То add another login method, you need to:1. Enter the Settings of the game.2. Select the "Account" button.3. Click on the “Google” or “Faceb...
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I have lost/deleted my Facebook account. Can I enter the game now?
If you have added more than one login methods to your account (Google or email login method), you will be able to login the game through the...
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