Personal account
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What is VIP status?
VIP status is a special subscription that can be purchased for one, three or five months. It gives you the following privileges:- You get bo...
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How to become a VIP?
ou can become a VIP in several ways:- By purchasing a VIP from the in-game store; - By completing challenges that give VIP for reward;&...
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How can I change my username?
To change your username:1. Open your profile by clicking on your profile picture.2. Select the "Edit" button at the bottom right corner of t...
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When and how do I level up?
You can level up by gaining experience points from playing games and by completing "Challenges".When you reach a certain number of points, y...
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What's the use of the VIP level, shown on my profile picture?
The VIP level, which you see on your profile picture is not related to your game experience. This level changes correspondingly to the amoun...
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Where is my friends list?
To open your Masino Games friends list:1. Open your profile by clicking on your profile picture.2. Select the "Friends" button at the bottom...
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How do I change my profile picture?
To change your profile picture:1. Open your account.2. Select the "Edit" button at the bottom right of the screen or just tap your profile p...
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How do I change my account information?
To change your profile information (gender, age, country, city):1. Open your profile by clicking on your profile picture.2. Select the "Edit...
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Where can I check the number of likes that I have?
To check how many likes you have, you need to open your account.Below your profile picture is a "Heart" icon, and the number next to it show...
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What achievements are displayed in my profile?
In your profile, you can see the last four achievements you've unlocked from Challenges.
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What happens when I block another user?
Blocking a user means that they will no longer be able to open your account, will not be able to write to you and will no longer be matched ...
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Where is my list of blocked users?
You can find the list of blocked users in your personal account.1. Open your profile by clicking on your profile picture.2. Select the "Bloc...
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How do I block someone in the game?
To block another user, you must:1. Open the player profile.2. Select the "Block" button at the bottom right of the screen.
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How do I unblock someone I've blocked?
To remove a player from your blocked players list:1. Open your profile by clicking on your profile picture.2. Select the "Blocked" button at...
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How do I log out of my account?
If you want to sign out:1. Enter the settings of the game.2. Select the "Account" button.3. Press the "Logout" button.
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